This policy has been developed to ensure you are clearly informed about our shipping policies and procedures. By placing an order in this store, you accept the policies contained herein.
Shipping Costs:
Free Shipping on all orders: 0$
Domestic Transit, Processing, and Order Acceptance Time:
Generally, our shipping time is 4-7 business days.
The order acceptance cutoff time is at 5:00 PM (UTC-8:00) Pacific Standard Time.
Processing Time: 1-2 business days (Monday to Friday).
Transit Time: 3-5 business days (Monday to Friday).
Delivery Time: 4-7 business days (Monday to Friday).
Delivery Terms:
We use USPS, DHL, or BTD to deliver the product.
Our shipping time is 4-7 business days (Monday to Friday).
Change of Delivery Address:
We cannot change the delivery address once the package is in transit. If you need to change the delivery address, please contact us within 1 day of your order at support@universemanga.com or call us at +12818101867.
Packages Damaged During Transit:
If you find that a package is damaged during transit, please refuse the package with the carrier as much as possible and contact our customer service. If the package was delivered in your absence, please contact customer service for further steps.”
Contact us:
Email : support@universemanga.com
Adress : 1209 MOUNTAIN ROAD PL NE, STE H, ALBUQUERQUE, NM 871
Phone number: +12818101867